Complaints are not an uncommon thing. Customers generally complain when the products they have bought or services they have paid were not able to meet their expectations. Businesses usually assign someone (or a team) to handle customer complaints and provide proper customer service.
Note that not all disappointed and dissatisfied customers call your attention. There are those that tell other people about their bad experience with your business. Therefore, when a customer tell you their complaints, make use of this time to resolve the issue.
Provided below are 4 useful methods in how to deal with a customer complaint properly:
For every business, the end goal is always profit. You want to maximize the money coming in and lessen the expenses that you pay. It sounds simple and basic, but there is so much to it. You may be able to raise your revenue, but if your costs increase as well, then that is not a good sign.
As a business owner, you will always look for ways to cut costs without sacrificing your product or service. You also want to minimize the effects of the cost-cutting to your employees. Here are some tips you can do to cut your costs now.
Starting up a business at a young age is risky. While you may not have all the experience in the world, you have all the fresh ideas that you can turn into successes. Yet, after all, your struggles with a start-up, it will be nice to get advice from those who are experienced.
2018 seems to be coming strong especially for start-ups and small to medium enterprises. Despite all blunders and different challenges in the global economy and the financial market, it is still a high-time to venture into new businesses and fresh strategies.
Congratulations on your start-up! Now, it is time for you to think about how to grow and further sustain it to keep the business rolling. Truth be told, there are many challenges that the economy and the global market face hence making it more challenging to keep the business afloat.
There are a lot of considerations when shopping for the right insurance for your small business. Among the many things you will need to look at are professional liability, health coverage, and even vehicle coverage. With so many types of insurance policies and packages, how do we choose the best fit for our business?
Workplace injuries can be quite complicated for small business owners. In the past when people tended to work for one company their entire careers it was easier to tell when an injury that occurred on the job was actually job related. With people moving in and out of jobs more today it can be a lot more complicated. Here’s 5 things business owners should know if they have an employee who suffers a workplace injury.
Have you heard of a business owners package insurance? It’s when insurance companies package several types of coverage together that are frequently needed by a business owner in a particular industry. Package policies can serve three purposes. They expand the coverage for risks specific types of small business owners may face. they make things easier and they usually result in a discount on your insurance cost.
1. General Liability Insurance
Every business, including home-based ones, should have liability insurance. It is the policy that provides both damages and defense if your products or employees cause damage to property or bodily injury to any third party.
The United States is home to millions of businesses. A huge percentage of these businesses are owned and operated independently. However, with every new business that opens their doors, another one may close its doors for good. What can be the reason for the high annual closure rate?